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Frequently Asked Questions & HOW TOs



1. How do I subscribe to ADVANCE for Administrators of the Laboratory?
ADVANCE is free to qualified professionals. If you're not a current subscriber, click the 'subscribe' link located to the right of the magazine cover in the header of this Web site. You'll receive a confirmation from our subscriber services department within one business day! Or, you can call us at 800-355-1088.

2. Where would I mail a subscription renewal form?
ADVANCE for Administrators of the Laboratory
Subscriber Services
PO Box 61556
King of Prussia, PA 19406-9844

3. How do I search for jobs?
You can access our online job opportunities from a number of locations. Mouse over the 'careers' menu button from the horizontal top navigation and select 'job search' from the drop-down options. You can also click on any of the job listings in our 'Find Opportunities' section of the publication homepage. You can also go directly to www.advanceweb.com/healthcarecareers - our Web site dedicated to healthcare job postings and career information.

4. How do I access articles from past issues of your print publication?
You can use the 'search' feature located on the right side of the Web site or the top purple bar to search through print and Web articles. Anyone can search the Web site, but you will need a current account for unrestricted access to view the articles found in your search results. If you need to create or update your Web account, please use the 'login' or 'sign up' options located on the left of the top purple bar.

5. I can't log in to your Web site.
In order to access exclusive features on our Web site, you'll need to sign in with your email address and password. Please be sure to login with the email address and password you provided at the time you created your online account. If you cannot remember your login information, click the 'forgot your password' link below the login form.

If you're new to our Web site, or do not believe you've created an online account, click the 'sign up' link on the left of the top purple bar. You'll need to select 'create new account' and provide the requested information. You can also subscribe to the publication at this time, though this isn't required in order to gain Web access.

Also, when logging in, please make sure you have "cookies" enabled on your Web browser. Most browsers enable cookies by default.

If you have additional questions, please feel free to contact webmaster@advanceweb.com. Someone will respond to your question within one business day.

6. How do I change or update my email address, mailing address and/or password?
If you need to change any of your account information, please click the 'edit profile' link on the top purple bar. This link will appear once you've logged in to your account next to the 'welcome' message on the purple bar.

Once you enter the 'edit profile' section, you'll see options to change your mailing address, name, email address, email preferences and more.

Also, if you need to renew your publication subscription, you'll see a 'renew' link to the right of the cover image in the header of this site. You'll also receive an on screen reminder message when you're due to renew.

7. How do I visit other ADVANCE Web sites?
Please visit www.advanceweb.com and select from the 'our magazines' menu in the upper left, or browse our various offerings to make a selection.

8. How do I contact the Editor of ADVANCE for Administrators of the Laboratory?
Just go to the top purple bar on the ADVANCE for Administrators of the Laboratory Web site and click on ' Contact '.

9. I would like to submit an article. How do I do that?
Our Writer's Guidelines can be found on the top menu bar under the 'magazine' drop-down as Writer's Guidelines .